We honor the career autonomy that patient care managers possess due to their outstanding clinical skills and commitment to humanity.
We will never encourage a patient care manager to stay in an unhealthy workplace due to fear, obligation, or guilt.
We remind patient care managers of the career options that come from their earning power, expertise and integrity.
Health
Effective patient care management stems from a foundation of mental and physical health.
We support all health-seeking behavior, because healthy clinicians create a healthy society.
Working towards health is an individualized process that includes factors both in and out of one’s control.
We distance ourselves from all individuals and groups that discourage health-seeking behaviors for power, profit and ego.
Justice
BIPOC, women, members of the LGBTQIA+ population, sex workers, disabled people and poor people encounter systemic barriers to accessing quality mental and physical health care.
These barriers include (but are not limited to) lack of access to resources, a shortage of culturally humble health care providers, and legislation aimed at controlling the bodies of women and queer people.
Our company aims to shatter barriers that keep marginalized and multiply marginalized individuals from accessing quality mental and physical health care.
We only work with clinicians and organizations who share our value of justice and have a history of working with marginalized populations.
Lifelong Learning
We commit to providing the highest standards of coaching and consulting through continuous learning centered upon advances in behavioral and social science.
We keep up with the changing needs of patient care managers resulting from changes in the business of healthcare.
We find out what patient care managers most need in order to prevent burnout–and we provide the strategies they need to thrive.
We encourage patient care managers to share these strategies with their clinicians so that clinical teams can provide quality patient care, for longer periods of time, with increased job satisfaction.
Play
We have fun and cultivate a sense of humor.
If you can laugh at changing and conflicting priorities, you’ve already won.