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  • We honor the career autonomy that patient care managers possess due to their outstanding clinical skills and commitment to humanity.  
  • We will never encourage a patient care manager to stay in an unhealthy workplace due to fear, obligation, or guilt. 
  • We remind patient care managers of the career options that come from their earning power, expertise and integrity. 


  • Effective patient care management stems from a foundation of mental and physical health.  
  • We support all health-seeking behavior, because healthy clinicians create a healthy society. 
  • Working towards health is an individualized process that includes factors both in and out of one’s control.
  • We distance ourselves from all individuals and groups that discourage health-seeking behaviors for power, profit and ego. 


  • BIPOC, women, members of the LGBTQIA+ population, sex workers, disabled people and poor people encounter systemic barriers to accessing quality mental and physical health care.  
  • These barriers include (but are not limited to) lack of access to resources, a shortage of culturally humble health care providers, and legislation aimed at controlling the bodies of women and queer people. 
  • Our company aims to shatter barriers that keep marginalized and multiply marginalized individuals from accessing quality mental and physical health care. 
  • We only work with clinicians and organizations who share our value of justice and have a history of working with marginalized populations. 

Lifelong Learning

  • We commit to providing the highest standards of coaching and consulting through continuous learning centered upon advances in behavioral and social science.
  • We keep up with the changing needs of patient care managers resulting from changes in the business of healthcare. 
  • We find out what patient care managers most need in order to prevent burnout–and we provide the strategies they need to thrive. 
  • We encourage patient care managers to share these strategies with their clinicians so that clinical teams can provide quality patient care, for longer periods of time, with increased job satisfaction.


  • We have fun and cultivate a sense of humor. 
  • If you can laugh at changing and conflicting priorities, you’ve already won.